14 articles tagged with SRE.
AIOps applies machine learning to your operational telemetry to cut alert noise, catch anomalies early, and speed up incident response.
Our early postmortems quietly assigned blame and taught people to hide mistakes. Here's the template and the facilitation rules that finally made them honest and useful.
Our best engineer quit citing on-call. We rebuilt the whole thing: saner rotations, runbooks that actually help at 3am, and escalation that doesn't punish asking for help.
Reliability arguments used to be shouting matches between SRE and product. An error budget turned them into arithmetic. Here's how we made the number drive the roadmap.
Most SLI dashboards track things nobody notices. Here's how we picked the handful of signals that map to real user pain, and dropped the vanity metrics.
Cause-based alerts page you for things that don't matter and miss things that do. How we rebuilt alerting around SLO burn rates — multi-window, multi-burn-rate — and cut pages while catching more real pain.
Most post-mortems produce a document and no follow-through. The format, the discipline, and the cultural moves that actually convert incidents into engineering improvements.
AI agents for incident triage sound great in demos. We've tried it in production. The patterns that earn their keep, the ones that backfire, and where humans still beat agents.
Static thresholds on error rate produce noisy alerts. Burn-rate alerting flips the question to "are we burning the error budget faster than we can sustain?" — and pages only on real problems.
Wrong SLI metrics mean green dashboards while users churn. The discipline of picking signals that move with what users actually feel, and the ones that look reliable but lie.
We run a chaos game day each quarter. The scenarios that surfaced real problems, the ones that didn't, and the operational discipline that makes the practice pay back.
A practical disaster recovery runbook guide for small cloud teams that need realistic failover steps, clear ownership, and repeatable rehearsals instead of shelfware documents.
