On-Call Without Burnout: Rotations, Runbooks, and Escalation
Our best engineer quit citing on-call. We rebuilt the whole thing: saner rotations, runbooks that actually help at 3am, and escalation that doesn't punish asking for help.
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View All →Multi-Region — Active-Active vs Active-Passive, And What We Actually Run
The architectural choice is presented as binary; the practical answer is "depends on the workload." The patterns that earn their place and the failure modes we've hit.
RAG vs Fine-Tuning — Picking the Right Tool, Honestly
They solve different problems. RAG injects knowledge; fine-tuning changes behavior. The decision criteria, the hybrid pattern, and what we'd do over.